Photo Check-Ins for Commercial Cleaning Crews
Crews document finished work directly from the job site, so clients see proof — not promises.
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What is a photo check-in?
A photo check-in is one or more before-and-after photos a cleaning crew takes of an area, uploaded directly from the job site and attached to that visit, so the client can see visual proof of the work instead of relying on a text or verbal confirmation.
Crew documents the area
Before starting and after finishing, the crew takes as many photos as the area needs directly in CustodialView from the job site.
Photo attaches to that visit
The photo is timestamped and tied to the specific visit and site — not a generic gallery.
Client sees it in their portal
The client sees the finished-work photo the moment it's uploaded, without anyone having to text it to them.
Why it matters
A client who can see a timestamped photo of finished work doesn't need to ask if the job got done. Photo check-ins turn “we cleaned it” into something the client can actually see, which is usually a faster way to build trust than a message alone.
For the crew, documenting work as a normal part of finishing a job is a small habit that removes an entire category of after-the-fact disputes about whether something was actually completed.
Common questions about photo check-ins
Where do the check-in photos show up?
They appear in the client's portal as part of the message thread or activity for that visit, timestamped automatically.
Is photo check-in a paid add-on?
No, photo check-ins are included in every CustodialView plan.
Can crews upload photos after leaving the site?
Photos are meant to be taken from the job site as part of finishing the visit, so the record reflects what actually happened and when.
Can I take more than one photo per visit?
Yes, a crew can take as many before and after photos as an area needs — not limited to one of each.
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